GS-POL-032: Pricing and Consumer Protections Policy; GS-POL-004: Agreements,
Fees, Pricing and Invoicing Policy
Approved By
Makram Galaby - Business Director
Prices below were carried over from the schedule published under the former Home Care Package arrangements
based on the Government price caps that applied from 1 July 2026 and will not exceed those caps from that date.
Standard hours are Monday to Friday, 6:00am to 6:00pm.
Prices for time-based services (per hour; aged care services are generally GST-free)
Service
Standard Hours
Non-Standard Hours
Saturday
Sunday
Public holiday
Personal care
$78
$106
$123
$165
$205
Nursing care (Registered Nurse)
$132
$172
$199
$265
$330
Domestic assistance (cleaning and household tasks)
$77
$86
$117
$137
$195
Home maintenance and light gardening
$80
$80
$80
$80
$80
Respite, in your home
$78
$106
$123
$165
$205
Social support and community engagement
$101
$110
$135
$169
$203
Assistance with transition care
$184
$200
$243
$273
$302
Other services and fees
Services
Standard Hours
Non-Standard Hours
Respite, community cottage (12 Gondola Grove, Para Hills)
$120 per day
$250 per overnight stay
Per day or under GS-POL-035 s.9
Meals support
$114 per hour – Meal preparation
Assistance with meal planning and preparation in the home.
Meal Delivery
$18 per meal delivery
Freshly prepared meals delivered to your home.
Transport Services
$130 per trip
Driver and vehicle provided for appointments and community access.
Accompanied Community Access
$101 per hour
Support worker accompanies you to appointments, shopping or social activities.
Care management
10% of the quarterly budget
Deducted automatically under Support at Home rules and pooled; no separate invoice (GS-POL-034 s.6.7.3)
Entry or exit fees
None
Providers cannot charge for entry or exit to the service
Basic daily fee / package management
Not applicable
These were Home Care Package fees; they do not exist under Support at Home
Travel charges
None
No separate travel charge applies unless listed in this schedule